Question 1

How far in advance should I place my catering order?

Accepted Answer

We recommend placing your catering order at least 5 days in advance to ensure availability and proper preparation.
If you're hoping to place an order within that 5-day window, feel free to submit your request along with your event details to sky@fraichecater.com, and we'll do our best to accommodate based on our current schedule. While we can't guarantee availability for short-notice orders, we're always happy to see if we can make it work!

Question 2

Can I make changes to my order after it has been confirmed?

Accepted Answer

Yes - if you would like to make changes to your order, one of our sales representatives can assist you.

Question 3

What is the delivery zone for your catering service?

Accepted Answer

We currently deliver to throughout the East Bay & San Francisco

Question 4

Are there any delivery fees?

Accepted Answer

Yes, our deliver fees are as follows:

East Bay $275
San Francisco $350

Question 5

Is there a minimum order requirement for catering delivery?

Accepted Answer

Our minimum order requirement is $1,000. This minimum does not include the delivery fee.

Question 6

What payment methods do you accept?

Accepted Answer

Payment must be made with a credit card prior to delivery. We do not accept cash or checks upon delivery.

Question 7

Can I pick up my order from your kitchen?

Accepted Answer

If you within a 30 minute drive to our production kitchen, with a vehicle that has air conditioning/ventilation and flat surfaces to hold all platters,  you can opt out of delivery and choose to pick up at our location. The order should be picked up within 1 hour of event start time, to preserve the integrity of the food. Please speak with an event specialist prior to placing your order for pick up instructions.

FAQs