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  • How far in advance should I place my catering order?
    Please plan to place your order no later than 5 days in advance.
  • Can I make changes to my order after it has been confirmed?
    Yes - if you would like to make changes to your order, one of our sales representatives can assist you.
  • What is the delivery zone for your catering service?
    We currently deliver to throughout the East Bay & San Francisco
  • Are there any delivery fees?
    Yes, our deliver fees are as follows: East Bay $175 San Francisco $295
  • Is there a minimum order requirement for catering delivery?
    Our minimum order requirement is $1,000. This minimum does not include the delivery fee.
  • What payment methods do you accept?
    Payment must be made with a credit card prior to delivery. We do not accept cash or checks upon delivery.
  • Can I pick up my order from your kitchen?
    If you within a 30 minute drive to our production kitchen, with a vehicle that has air conditioning/ventilation and flat surfaces to hold all platters, you can opt out of delivery and choose to pick up at our location. The order should be picked up within 1 hour of event start time, to preserve the integrity of the food. Please speak with an event specialist prior to placing your order for pick up instructions.
  • What is included in the pricing of the catering service?
    Pricing includes the cost of the selected menu items, delivery, gratuity (paid out to the kitchen/delivery drivers) and high-end compostable bamboo leaf serving platters. Upgraded ceramic platters & risers are available for an additional cost, listed in the equipment section of the menu.
  • Can I customize my order to accommodate dietary restrictions or preferences?
    Yes! Our menu offers a variety of dishes to accommodate requests for gluten-free, dairy-free, nut-free, vegetarian, and vegan options. If you have a specific dietary request, please contact our sales team prior to placing your order.
  • Do you offer tables, chairs, or linens for drop-off events?
    No. If you are interested in including rentals for your event please contact our sales team for a custom service quote.
  • Can you accommodate special events or large parties?
    Absolutely! We specialize in catering for events of all sizes. Please contact our sales team to discuss your specific needs and requirements.
  • Can I upgrade to ceramic platters & risers?
    Yes. Pricing Includes: Rental Fee: $85.00 Equipment Pick Up Fee $165.00 All platters must be washed and bubble wrapped and placed back into crates prior to pick up. Pick up will be arranged within 48 hours of your event.
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